Intelligent Inventory Management
Gain real-time visibility across all locations and channels, leverage AI demand forecasting, trigger automated replenishment, and optimize transfers.
/ Retail & E-Commerce /
for Omnichannel Retail
Retail is more complex than ever. Customers expect seamless experiences everywhere. Inception55 helps you manage inventory, personalize experiences, and maximize profitability across all channels.
Connect inventory, customer behavior, supply chain, and pricing data so you can respond instantly to demand, cut markdowns, and grow revenue.
/ common challenges /
Common
▸Inventory nightmares caused by stockouts and overstock
▸Coordinating omnichannel experiences across stores, e-commerce, marketplaces, and social
▸Margin pressure from competition and discounting
▸Limited personalization due to fragmented customer data
▸Minimal supply chain visibility from manufacturer to customer
/ how inception55 helps /
How Inception55
Omnichannel Operations
Unify orders, inventory, and customers across channels, optimize BOPIS, enable ship-from-store, and ensure consistent promotions.
Dynamic Pricing & Promotions
Monitor competitor prices, receive AI recommendations for optimal pricing, track promotion effectiveness, and reduce markdowns.
Customer Personalization
Combine online and offline histories, power AI-driven recommendations, segment customers by behavior, and increase conversion rates.
Supply Chain Optimization
Track products from manufacturer to customer, predict disruptions, optimize safety stock, and monitor supplier performance.
/ use cases /
Use
Inventory Optimization
Before Inception55
- ▸Stockout rate: 8% on key items
- ▸Inventory turns: 4.2x per year
- ▸Manual weekly inventory analysis taking 15+ hours
- ▸Frequent emergency orders at premium pricing
- ▸Markdown rate: 22% of inventory annually
After Inception55
- ▸AI predicts demand at SKU/store level
- ▸Automated replenishment based on velocity and trends
- ▸Transfer recommendations move inventory to where it’s needed
Impact
- ▸Stockout rate reduced to 2.5%
- ▸Inventory turns improved to 6.1x
- ▸Markdown rate decreased to 14%
- ▸Working capital freed up: $1.8M
Omnichannel Customer Experience
Before Inception55
- ▸Online and store systems disconnected
- ▸Customers frustrated by inaccurate local availability
- ▸Store associates lacked visibility into online history
- ▸Lost sales when items out of stock locally
After Inception55
- ▸Real-time inventory across all channels
- ▸BOPIS available for 85% of SKUs
- ▸Store associates see complete customer profiles
- ▸Ship-from-store generates incremental revenue
Impact
- ▸Customer satisfaction increased 42%
- ▸Total sales up 18% with same inventory investment
Personalized Marketing
Before Inception55
- ▸Mass email campaigns with 2.1% conversion
- ▸No behavioral targeting capabilities
- ▸Separate databases for online and retail customers
- ▸High acquisition cost, low repeat rate
After Inception55
- ▸Unified customer profiles across touchpoints
- ▸AI segments customers by patterns and preferences
- ▸Personalized recommendations across email and web
- ▸Dynamic content tailored to individual interests
Impact
- ▸Email conversion rate increased to 7.3%
- ▸Repeat purchase rate up 32%
- ▸Customer lifetime value increased 28%
/ systems we connect /
Systems We
▸E-Commerce Platforms: Shopify, BigCommerce, Magento, WooCommerce, Salesforce Commerce Cloud
▸Point of Sale: Square, Clover, Lightspeed, Toast, NCR, Shopify POS
▸ERP & Inventory: NetSuite, SAP Business One, Microsoft Dynamics, Cin7, Brightpearl
▸Marketplaces: Amazon, eBay, Walmart Marketplace, Etsy
▸Marketing Platforms: Klaviyo, Mailchimp, HubSpot, Braze, Iterable
▸Fulfillment & 3PL: ShipStation, ShipBob, Flexport, FedEx, UPS
▸Analytics: Google Analytics, Adobe Analytics, Mixpanel
/ customer success /
Regional Apparel Retailer
$31M retailer with 12 stores and a growing e-commerce presence
Challenges
- ▸Inventory stockouts costing $2M in lost sales annually
- ▸E-commerce and stores operating separately
- ▸No ability to leverage store inventory for online orders
- ▸Markdowns averaging 24% of inventory value
- ▸Fragmented customer data across POS, e-commerce, and email
Solution
- ▸Unified inventory management across stores and e-commerce
- ▸Demand forecasting and automated replenishment
- ▸Ship-from-store and BOPIS capabilities
- ▸Customer data platform with AI personalization
Results
- ▸Stockouts reduced from 8% to 2.3%
- ▸Inventory turns improved 45%
- ▸Ship-from-store generating $400K monthly
- ▸Markdowns reduced to 16%
- ▸Customer repeat rate increased 38%
- ▸Total revenue up 22% without new stores
Metrics
- ▸ROI: 390%
"Inception55 transformed us into a true omnichannel business. Our customers can shop however they want, and we can finally leverage all our inventory."
Ready to see the command center?
Schedule a working session with our industry team to map your use cases and build a proof of value with your data.