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/ case study /

FastTrack Logistics

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Industry:Logistics & DistributionRevenue:$29MEmployees:Fleet Size: 45 vehiclesFacilities:3 facilities, 800+ customers

/ the challenge /

The Challenge
  • Fleet operating costs 15% above budget
  • On-time delivery rate of 84% (well below target of 95%+)
  • Warehouse productivity declining as volume increased
  • Unable to scale without significant capital investment in facilities
  • Customer churn increasing due to service issues
  • No visibility into real-time operations
Background

/ the solution /

The Solution

Phase 1

Deployed AI-powered route optimization and fleet management

Phase 2

Implemented predictive maintenance for vehicles

Phase 3

Optimized warehouse operations with real-time tracking

Phase 4

Built customer portal with real-time delivery tracking
Background

/ the results /

The Results

After 11 Months

Key Metrics

  • Fleet operating costs reduced 23% through route optimization and predictive maintenance
  • On-time delivery rate improved from 84% to 97%
  • Warehouse productivity increased 31% (picks per hour)
  • Handling 28% more volume without facility expansion
  • Customer churn reduced from 14% to 6%
  • Driver satisfaction improved (better routes, less overtime)

Financial Impact

Total annual benefit

$2.7M

Inception55 investment

$102K/year

ROI

2,647% (26x return)

"

We thought we'd need to build a fourth warehouse to handle our growth. Instead, Inception55 helped us optimize what we had and increase capacity by almost 30%. The route optimization alone saved us enough on fuel and labor to pay for the platform twice over. Now we're delivering better service at lower cost—exactly what we needed.

L

Lisa Tran

VP of Operations

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